WSM Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use the WSM Casino website, create an account, deposit funds or participate in gambling services. Please read them carefully before using the site. By accessing the website or using any available service, you confirm that you understand and accept these terms, together with any policies or rules referred to on the website.

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and WSM Casino in relation to your use of the website and any gambling or related services made available through it. They apply to visitors, registered account holders and any person who accesses or uses the website. Additional rules may apply to particular games, promotions, competitions, payment methods or features. Those rules will be displayed or made available before they apply and form part of these terms.

Table of contents

You should review these terms each time you use the website. WSM Casino may update, replace or amend the terms where reasonably necessary, including to reflect changes to services, technology, business practices or applicable law. The current version will apply from the date it is published, unless a later date is stated. If you do not agree with an updated term, you must stop using the relevant services and may close your account in accordance with the available account procedures.

You are responsible for reading all information displayed on the website and for ensuring that your use of the services is lawful in the place where you are located. Access to the website does not mean that gambling is lawful in every location. You must not use the website if doing so would breach a law, regulation, court order or other legal requirement that applies to you.

Website use

You must use the website only for lawful purposes and in accordance with these terms.
You must not interfere with the operation, security or availability of the website.
You must not use automated tools, scripts, bots or other systems to access, monitor or interact with the website unless expressly authorised.
You must not introduce malicious code, attempt to gain unauthorised access or test the security of the website.
You must not copy, reproduce, alter, distribute or commercially exploit website content without permission.
You must not use the services for fraud, money laundering, abuse, collusion or any other improper purpose.

2. Eligibility, registration and account security

You must meet all legal and account eligibility requirements before using WSM Casino. You must be of the minimum legal gambling age applicable to you and must not be prohibited from gambling by law, a court order, a self-exclusion arrangement or another restriction that applies to your circumstances. The services are not intended for minors. If you are under the applicable legal age, you must not access the website, create an account or attempt to gamble.

When registering, you must provide information that is accurate, current and complete. This may include information needed to confirm your identity, age, location, payment details or source of funds. You must update your information if it changes. Providing false, misleading, incomplete or stolen information may result in the restriction, suspension or closure of your account and the withholding of transactions where permitted by law.

You may generally hold only one personal account unless WSM Casino has expressly approved otherwise. An account must be used by the registered account holder and must not be sold, transferred, shared or operated on behalf of another person. You are responsible for keeping your login details confidential and for all activity carried out through your account until you notify WSM Casino that your access may have been compromised.

You must notify WSM Casino through the account or support channels made available on the website as soon as possible if you believe that your account has been accessed without permission, your password has been disclosed or your personal information is inaccurate. WSM Casino may ask you to complete verification checks before allowing deposits, withdrawals, account changes or continued use of the services.

Identity and compliance checks

WSM Casino may carry out identity, age, location, fraud, financial crime and responsible gambling checks. You may be asked to provide documents or other information within a reasonable period. These checks help protect account holders, prevent unlawful activity and meet applicable obligations. During a check, access to some services or transactions may be limited. You must not attempt to avoid or manipulate a verification process.

Use your own personal details when opening and operating an account.
Use payment methods that belong to you or that you are authorised to use.
Keep your password and authentication details secure.
Do not allow another person to use your account.
Co-operate with reasonable verification and compliance requests.
Tell WSM Casino if you believe you may have a gambling problem or need help controlling your use.

3. Deposits, wagering, withdrawals and promotions

You may deposit funds using payment methods shown as available on the website. Deposits must be made from a valid source that you own or are authorised to use. WSM Casino may reject, reverse or delay a transaction where it cannot be processed, appears unauthorised, creates a security concern or requires further verification. Your bank, card provider or payment service may apply its own terms, fees or processing requirements.

You should check your balance and transaction history regularly and report any suspected error promptly through the channels made available on the website. You must not attempt to deposit funds that you know, or reasonably suspect, are connected with illegal activity. WSM Casino may restrict payment methods, request additional information or take other steps where required by law or internal controls.

Wagers must be placed using the account and funds available to you. A wager will normally be treated as accepted only when it is recorded by the website. You are responsible for checking the details of a wager before confirming it. Where there is a technical failure, connection problem, pricing error, obvious mistake or other system issue, WSM Casino may review the affected transaction and take the action permitted by the applicable rules and law.

Game and betting outcomes are determined by the relevant game rules, event results, settlement information and any other rules displayed on the website. Results may be corrected where there has been an obvious error, a void event, an invalid result, a technical problem or another circumstance covered by the applicable rules. WSM Casino may not be responsible for interruptions caused by telecommunications networks, internet service providers, devices or circumstances outside its reasonable control.

Withdrawals and account balances

Withdrawal requests are subject to account verification, transaction checks and any rules displayed for the selected payment method. WSM Casino may return funds to the original payment method where appropriate or use another verified method. You may be asked to confirm ownership of a payment account before a withdrawal is processed. Any applicable fees, minimums, processing conditions or restrictions will be shown through the website rather than being implied by these general terms.

You must not use the account as a bank account or payment service. WSM Casino may review unusual patterns, including deposits that are followed by withdrawal attempts without meaningful use of the services. Where permitted by law, a transaction may be delayed, declined or reviewed if it raises fraud, financial crime, payment or responsible gambling concerns.

Promotions and bonuses

Promotions, bonuses, free bets, tournaments and other offers are subject to the specific promotional terms displayed with the offer. Those terms may include eligibility conditions, expiry dates, wagering requirements, game restrictions, maximum values, account limits and withdrawal conditions. You must read and understand the specific offer rules before opting in or using a promotional benefit.

Unless the relevant promotion says otherwise, promotional offers are intended for one person, one account and one household. WSM Casino may withdraw or adjust an offer where it has been obtained in error, duplicated, abused or used contrary to its specific rules. Only one promotional offer may apply where the offer terms say that offers cannot be combined. If a promotion conflicts with these general terms, the specific promotion terms will apply to that promotion.

4. Responsible gambling and personal information

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set limits that suit your circumstances and never gamble with money needed for living expenses, bills or other important commitments. Do not gamble when affected by alcohol, medication, stress or strong emotions. You should take regular breaks and stop if gambling is no longer enjoyable or is causing concern.

Tools and support options may be available through the website to help you manage your play. These may include deposit or wagering controls, activity information, time reminders, cooling-off options, account restrictions and self-exclusion. The availability and operation of a tool will be explained when you select it. A self-exclusion or closure request should be treated seriously, and you must not attempt to open another account or use another person's account to avoid a restriction.

If gambling is affecting your finances, relationships, work, study or wellbeing, seek assistance from an appropriate gambling support service, health professional or trusted person. WSM Casino may take responsible gambling measures, including contacting you, applying limits, restricting access or closing an account where this is considered necessary or required.

Personal information is handled in accordance with the privacy information made available on the website. This may include information collected for account administration, identity verification, payment processing, security, fraud prevention, customer support, legal compliance and responsible gambling purposes. You should review the applicable privacy information to understand how information may be collected, used, stored and disclosed.

5. Suspension, liability and applicable law

WSM Casino may suspend, restrict or close an account where it reasonably considers that you have breached these terms, provided inaccurate information, used the services unlawfully, engaged in suspicious or fraudulent conduct, failed a verification check, breached promotional rules or created a security or responsible gambling concern. An account may also be restricted to comply with a legal or regulatory requirement, protect the website or respond to circumstances outside reasonable control.

If your account is closed or restricted, you must not create or use another account without permission. Subject to applicable law and any necessary checks, legitimate funds may be dealt with in accordance with the account rules, transaction history, promotional terms and the reason for the action. WSM Casino may retain information and records where required for legal, security, dispute or compliance purposes.

The website and its content are provided subject to availability. WSM Casino does not promise that the website will always be uninterrupted, error-free, secure or suitable for every device or connection. To the extent permitted by law, WSM Casino is not responsible for losses caused by events outside its reasonable control, misuse of the website, inaccurate information supplied by you, unauthorised access caused by your failure to protect account details, or interruptions arising from third-party networks and services.

Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian consumer protection law. Where a limitation is permitted, it applies only to the extent allowed by law. You remain responsible for any taxes, reporting obligations or other duties that apply to your gambling activity or winnings.

Disputes and governing law

If you have a question or dispute, first review the relevant account, game or promotional information and use the support process made available on the website. Provide enough information for the matter to be investigated, including the relevant date, transaction or game where applicable. WSM Casino may request additional information and will assess the matter using its records and the applicable rules.

These terms are intended to operate consistently with the laws and gambling requirements that apply to the services and to users in Australia. Any dispute will be dealt with under the applicable law and in the appropriate courts or dispute process permitted in the relevant jurisdiction. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate.

The current version of these Terms & Conditions is the version published on the WSM Casino website. By continuing to use the website after an update takes effect, you accept the revised terms. If you do not accept them, stop using the website and follow the available process to close or restrict your account.