Betting Rules

These Betting Rules explain the general principles that apply when using WSM Casino for online wagering and casino play. Please read them carefully before placing a bet. Game-specific rules, the information displayed on the relevant betting screen and the applicable Terms and Conditions also form part of the rules for your account.

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General betting conditions

By opening an account, accessing the platform or placing a bet, you agree to follow these Betting Rules and any other terms displayed by WSM Casino. If you do not understand a rule, do not place a bet until you have obtained clarification through the available support channels. These rules are intended to explain how bets are accepted, recorded, settled and managed. They do not replace any legal requirement that applies to online gambling in Australia.

Table of contents

You must be legally permitted to gamble in your location and must provide accurate, current and complete information when creating or using an account. An account may only be used by the registered account holder. You are responsible for keeping login details secure and for checking activity on your account. WSM Casino may take appropriate action where an account appears to be used by another person, where information cannot be verified, or where activity may breach these rules or applicable law.

Only one personal account should be used unless WSM Casino has expressly approved another arrangement.
You must not allow another person to place bets using your account or payment method.
Bets must be placed from an account that is open and available for wagering at the time of the transaction.
You should review the bet details carefully before confirming a wager.
The balance, bet history and account records shown on the platform should be checked regularly.

WSM Casino may suspend, restrict, decline or review an account or transaction where there is a security concern, a verification issue, suspected fraud, technical irregularity, responsible gambling concern or possible breach of the rules. Any action will be handled in accordance with the applicable terms and legal obligations.

Placing and confirming bets

A bet is generally treated as placed only when the platform has accepted and recorded it. Selecting an outcome, adding an item to a bet slip or entering a stake does not, by itself, guarantee acceptance. You should wait for a confirmation message or other record before assuming that a bet has been successfully placed. If a confirmation is not shown, check your account history before attempting to place the same bet again.

The odds, stake, potential return, market, selection, game and any other details displayed at the time of confirmation are the details that normally apply to the bet. Prices and availability can change before acceptance. A bet may be declined, rejected or accepted with a different price where the displayed information changes before confirmation, subject to the rules shown for that market or game.

Before confirming a wager

Check that the correct account is being used.
Confirm the selected event, market, game or outcome.
Check the stake, odds, potential return and any applicable fees or conditions displayed.
Make sure the bet type and number of selections are correct.
Confirm that you are comfortable with the amount being wagered.
Submit the bet only after reviewing all information.

Once a bet has been accepted, it will normally remain binding unless the applicable rules allow it to be cancelled, voided or otherwise adjusted. A request to change a selection, increase or reduce a stake, or reverse a bet is not automatically accepted. WSM Casino is not responsible for bets that are placed incorrectly because the information was not checked before confirmation.

You must not use the platform in a way that interferes with its operation, manipulates an outcome, exploits an error or gives you an improper advantage. Automated tools, unauthorised software, collusion and other forms of dishonest conduct are not permitted. Bets connected with prohibited activity may be investigated and handled under the applicable terms.

Odds, outcomes and settlement

Odds are displayed to help you understand the potential return from a bet. They do not guarantee that a selection will win. The potential return may depend on the odds accepted, the stake, the bet type and the result of each relevant selection. Any information about an event or game, including statistics, commentary or displayed prices, is provided for general wagering purposes and should be checked before a bet is confirmed.

Bets are settled using the official result or outcome determined under the rules for the relevant market or game. Where a result is changed after settlement, the bet may be reviewed if the specific rules or applicable requirements permit this. If an event is abandoned, postponed, interrupted, cancelled or affected by an external circumstance, the relevant game or market rules will determine whether bets stand, are voided or are settled in another permitted way.

Settlement principles

A winning bet is settled according to the accepted odds and the applicable bet conditions.
A losing bet does not create a refund unless the relevant rules specifically provide for one.
A voided bet is handled according to the rules for the relevant market, game or event.
For combination bets, each selection may affect the final settlement and return.
Where a result, price or settlement is affected by an obvious error, WSM Casino may correct the error in accordance with the applicable terms.
The account history is the primary record of accepted bets and their settlement status, subject to review and correction where required.

If the outcome of a casino game or other randomised game is determined by the platform's approved game system, the result recorded by that system will normally be used for settlement. Technical interruptions may affect a game session or display. Where this occurs, the transaction and game records may be reviewed to determine the correct result under the relevant rules.

A settlement may be corrected if there is a clear administrative, technical or pricing error. Corrections may include reinstating a stake, adjusting a return, voiding an affected bet or applying another remedy permitted by the applicable terms. You should not spend or withdraw funds that appear in your balance because of an obvious error.

Cancellations, technical issues and disputes

WSM Casino aims to provide an accurate and reliable betting service, but access may occasionally be interrupted by maintenance, connectivity problems, device issues, software faults or events outside its reasonable control. You are responsible for confirming that your internet connection, device and account session are working correctly before placing a bet. If you experience a problem, avoid repeatedly submitting the same wager until you have checked your bet history.

A bet may be cancelled or voided where it was not properly accepted, where the underlying event or game cannot be settled, where there is a material technical error, or where cancellation is required by law or the applicable rules. The treatment of a cancellation depends on the circumstances and the specific market or game. A displayed transaction that later changes status should be treated according to the final account record.

Raising a query

Check the bet reference, date, stake, selection and settlement shown in your account history.
Read the rules for the relevant market or game, including any provisions about postponements, abandoned events or technical errors.
Keep screenshots or other records that explain the issue, while avoiding the disclosure of your password or security codes.
Contact WSM Casino through the support option available on the platform and provide the relevant account and bet information.
Allow the matter to be reviewed before taking further action on the disputed transaction.

Disputes are assessed using account records, transaction logs, game records, the applicable rules and other relevant information. You may be asked to provide information needed to verify the account or understand the issue. If you remain dissatisfied after the internal review, any further review or complaint pathway will be handled in accordance with the applicable terms and legal requirements.

Responsible gambling and rule updates

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only wager money you can afford to lose, set a personal budget and take regular breaks. Never gamble when you are upset, under the influence of alcohol or drugs, or trying to solve financial difficulties. Chasing losses can increase harm and is a sign that a break may be needed.

Set spending and time limits before you begin.
Keep gambling separate from essential household or living expenses.
Do not borrow money or sell possessions to fund gambling.
Use available deposit, wagering, time-out or self-exclusion tools where appropriate.
Talk to someone you trust if gambling is affecting your mood, relationships, work or finances.
Seek independent professional help if you are concerned about your gambling.

WSM Casino may apply account restrictions or other responsible gambling measures where required or appropriate. These measures can affect access to betting, deposits, withdrawals or promotional activity. A restriction is not a reason to create another account or ask someone else to gamble on your behalf.

These Betting Rules may be updated from time to time to reflect changes to the platform, available products, legal requirements, technical processes or responsible gambling standards. The current version published on the website applies to activity from the time it becomes effective, unless a different arrangement is stated. You should review the rules regularly and before placing bets.

If you are under the legal gambling age, are located where the service is not permitted, or do not agree with these rules, you must not use WSM Casino or place a bet. By continuing to use the platform, you confirm that you understand and accept the rules that apply to your activity.